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BS EN ISO 27500:2017

$142.49

The human-centred organization. Rationale and general principles

Published By Publication Date Number of Pages
BSI 2017 30
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ISO 27500:2016 is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized. ISO 27500:2016 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. ISO 27500:2016 is not intended to prevent the development of national standards that are more specific or demanding.

PDF Catalog

PDF Pages PDF Title
2 National foreword
4 European foreword
6 Foreword
7 Introduction
9 1 Scope
2 Terms and definitions
11 3 Understanding what being human-centred means for the organization
3.1 The benefits of being human-centred
3.2 The responsibility of organizations to be human-centred
12 3.3 The growth of a human-centred approach from design to organizations
3.4 Characteristics of the human-centred approach to design
3.5 The human-centred approach, regulation, and legislation
13 4 Principles of the human-centred approach
4.1 General
4.2 Capitalize on individual differences as an organizational strength
4.3 Make usability and accessibility strategic business objectives
14 4.4 Adopt a total system approach
4.5 Ensure health, safety, and well-being are business priorities
4.6 Value personnel and create meaningful work
4.7 Be open and trustworthy
15 4.8 Act in socially responsible ways
5 Risks from failing to apply human-centred principles
5.1 General
5.2 Complexity of risk
16 5.3 Assessing risk
5.4 Managing and mitigating risk
17 6 Guidance on implementing human-centred principles and minimising risks
6.1 General
6.2 Ways of ensuring that the principles have been applied
19 6.3 Risks from failing to apply human-centred principles
21 7 Guidance on integrating a human-centred approach throughout the organization
7.1 General
7.2 The relationship of an organization’s characteristics to the human-centred approach
7.3 Practices for integrating a human-centred approach throughout the organization
22 7.4 Reviewing and continually improving the organization’s actions related to the human-centred approach
23 Annex A (informative) International Standards relevant to each principle of the human-centred approach
24 Annex B (informative) Examples of organizations whose websites indicate support for the principles
28 Bibliography
BS EN ISO 27500:2017
$142.49