BS EN ISO 27500:2017
$142.49
The human-centred organization. Rationale and general principles
Published By | Publication Date | Number of Pages |
BSI | 2017 | 30 |
ISO 27500:2016 is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized. ISO 27500:2016 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. ISO 27500:2016 is not intended to prevent the development of national standards that are more specific or demanding.
PDF Catalog
PDF Pages | PDF Title |
---|---|
2 | National foreword |
4 | European foreword |
6 | Foreword |
7 | Introduction |
9 | 1 Scope 2 Terms and definitions |
11 | 3 Understanding what being human-centred means for the organization 3.1 The benefits of being human-centred 3.2 The responsibility of organizations to be human-centred |
12 | 3.3 The growth of a human-centred approach from design to organizations 3.4 Characteristics of the human-centred approach to design 3.5 The human-centred approach, regulation, and legislation |
13 | 4 Principles of the human-centred approach 4.1 General 4.2 Capitalize on individual differences as an organizational strength 4.3 Make usability and accessibility strategic business objectives |
14 | 4.4 Adopt a total system approach 4.5 Ensure health, safety, and well-being are business priorities 4.6 Value personnel and create meaningful work 4.7 Be open and trustworthy |
15 | 4.8 Act in socially responsible ways 5 Risks from failing to apply human-centred principles 5.1 General 5.2 Complexity of risk |
16 | 5.3 Assessing risk 5.4 Managing and mitigating risk |
17 | 6 Guidance on implementing human-centred principles and minimising risks 6.1 General 6.2 Ways of ensuring that the principles have been applied |
19 | 6.3 Risks from failing to apply human-centred principles |
21 | 7 Guidance on integrating a human-centred approach throughout the organization 7.1 General 7.2 The relationship of an organization’s characteristics to the human-centred approach 7.3 Practices for integrating a human-centred approach throughout the organization |
22 | 7.4 Reviewing and continually improving the organization’s actions related to the human-centred approach |
23 | Annex A (informative) International Standards relevant to each principle of the human-centred approach |
24 | Annex B (informative) Examples of organizations whose websites indicate support for the principles |
28 | Bibliography |