BS ISO 30401:2018
$142.49
Knowledge management systems. Requirements
Published By | Publication Date | Number of Pages |
BSI | 2018 | 30 |
This document sets requirements and provides guidelines for establishing, implementing, maintaining, reviewing and improving an effective management system for knowledge management in organizations. All the requirements of this document are applicable to any organization, regardless of its type or size, or the products and services it provides.
PDF Catalog
PDF Pages | PDF Title |
---|---|
2 | undefined |
6 | Foreword |
7 | Introduction |
9 | 1 Scope 2 Normative references 3 Terms and definitions |
13 | 4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties (stakeholders) 4.3 Determining the scope of the knowledge management system |
14 | 4.4 Knowledge management system 4.4.1 General 4.4.2 Knowledge development 4.4.3 Knowledge conveyance and transformation |
15 | 4.4.4 Knowledge management enablers 4.5 Knowledge management culture |
16 | 5 Leadership 5.1 Leadership and commitment 5.2 Policy |
17 | 5.3 Roles, responsibilities and authorities 6 Planning 6.1 Actions to address risks and opportunities 6.2 Knowledge management objectives and planning to achieve them |
18 | 7 Support 7.1 Resources 7.2 Competence |
19 | 7.3 Awareness 7.4 Communication 7.5 Documented information 7.5.1 General |
20 | 7.5.2 Creating and updating 7.5.3 Control of documented information 8 Operation |
21 | 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.2 Internal audit 9.3 Management review |
22 | 10 Improvement 10.1 Nonconformity and corrective action 10.2 Continual improvement |
23 | Annex A (informative) The knowledge spectrum — the range of knowledge management |
24 | Annex B (informative) Relationship between knowledge management and adjacent disciplines |
26 | Annex C (informative) Knowledge management culture |
28 | Bibliography |