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BSI PD ISO/TS 42501:2022

BSI PD ISO/TS 42501:2022

$142.49

Sharing economy. General trustworthiness and safety requirements for digital platform

Published By Publication Date Number of Pages
BSI 2022 24
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PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
4 General requirements
4.1 General
10 4.2 Integrity
4.3 Transparency
4.4 Accountability and authorization
11 4.5 Accessibility and inclusion
4.6 Respect for other affected interests
4.7 Competence
12 5 Transaction phases of digital platform
5.1 Overview
5.2 On-boarding
13 5.3 Information delivery/update
5.4 Connection
5.5 Transaction
14 5.6 Rating/review
6 Requirements for managing operations
6.1 Overview
15 6.2 Registration/authentication/verification
6.2.1 General
6.2.2 Communication methods
6.2.3 Authentication of identity and verification of credentials
6.2.4 Safety mechanism for minors
16 6.3 Terms of use
6.3.1 General
6.3.2 Developing terms of use
6.3.3 Requirements for public order and morality
6.3.4 Summary of terms of use
6.3.5 Actions in response to violation of terms of use
6.3.6 Changes to terms of use
17 6.3.7 Limiting/Suspending/terminating the use of digital platform
6.4 Complaint handling and dispute resolution
6.4.1 General
6.4.2 Rights, redress and guarantees
6.4.3 Supporting the resolution of issues
18 6.4.4 Preparing for incidents
6.4.5 Confirmation of provider identification
6.4.6 Response to emergency situations
6.4.7 Report of the status of services to guardians
6.4.8 Report of the results of services to guardians
6.5 Information for providers and users
6.5.1 Information on booking and transaction fees
19 6.5.2 Information on dynamic pricing
6.5.3 Information on changes in search function and ranking
6.5.4 Information on status of providers
6.5.5 Information on potential infringement
6.5.6 Deletion of false information
6.5.7 Raising awareness on unlawful behaviours
6.5.8 Improvement support for providers and users
6.5.9 Ensuring life security of provider and user
6.5.10 Ensuring timely distribution of revenues
6.5.11 Ethical marketing practices
20 6.6 Information security
6.6.1 General
6.6.2 Procedures for handling of information
6.6.3 Information security roles and responsibilities
6.6.4 Confirmation of handling of information
6.6.5 Response to information leakage
6.6.6 Review of information security
6.6.7 Awareness training to platform operator employees
21 6.6.8 Access control
6.6.9 Prevention of loss or theft of removable media
6.6.10 Deletion of information and disposal of media
6.6.11 Control of access to devices
6.6.12 Access to networks and network services
6.6.13 Protection against unauthorized access
6.6.14 Detection of unauthorized access
6.6.15 Protection of confidentiality
6.6.16 Encryption of communication
22 6.6.17 Up-to-date security information
6.6.18 Control of outsourced processes
23 Bibliography

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BSI PD ISO/TS 42501:2022
$142.49