{"id":422195,"date":"2024-10-20T06:40:04","date_gmt":"2024-10-20T06:40:04","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bsi-pd-iso-iec-tr-30105-72019-2\/"},"modified":"2024-10-26T12:28:51","modified_gmt":"2024-10-26T12:28:51","slug":"bsi-pd-iso-iec-tr-30105-72019-2","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bsi-pd-iso-iec-tr-30105-72019-2\/","title":{"rendered":"BSI PD ISO\/IEC TR 30105-7:2019"},"content":{"rendered":"<p>This document presents an exemplar for maturity assessment, following the framework for assessment of process capability levels and measurement of an organization\u2019s maturity level for an ITES-BPO service provider.<\/p>\n<p>This document:<\/p>\n<ul>\n<li>\n<p>uses the set of indicators for process performance and process capability;<\/p>\n<\/li>\n<li>\n<p>helps to collect the objective evidence that enables an assessor to determine the process ratings;<\/p>\n<\/li>\n<li>\n<p>helps to assess the result of the process capability level;<\/p>\n<\/li>\n<li>\n<p>serves as a measurement framework for processes and provides an organization maturity model for ITES-BPO organizations delivering the services;<\/p>\n<\/li>\n<li>\n<p>is useful for all users of the <span class=\"std\"> <span class=\"std-ref\">ISO\/IEC&nbsp;30105<\/span><\/span> series, including but not limited to internal assessors, external assessors, ITES-BPO service providers and ITES-BPO service customers;<\/p>\n<\/li>\n<li>\n<p>supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.<\/p>\n<\/li>\n<\/ul>\n<h4>PDF Catalog<\/h4>\n<table border=\"1px\" class=\"des-table\">\n<tr>\n<th>PDF Pages<\/th>\n<th>PDF Title<\/th>\n<\/tr>\n<tr>\n<td><b>2<b><\/td>\n<td>undefined  <\/td>\n<\/tr>\n<tr>\n<td><b>6<b><\/td>\n<td>Foreword  <\/td>\n<\/tr>\n<tr>\n<td><b>7<b><\/td>\n<td>Introduction  <\/td>\n<\/tr>\n<tr>\n<td><b>9<b><\/td>\n<td>1 Scope <br \/> 2 Normative references <br \/> 3 Terms and definitions <br \/> 4 Interrelationship across the parts of the ISO\/IEC 30105 series  <\/td>\n<\/tr>\n<tr>\n<td><b>10<b><\/td>\n<td>5 Undertaking an assessment using the exemplar <br \/> 5.1 Prepare for the assessment <br \/> 5.1.1 Identify the processes in scope <br \/> 5.1.2 Prepare required evidence  <\/td>\n<\/tr>\n<tr>\n<td><b>11<b><\/td>\n<td>5.2 Set up the assessment activity <br \/> 5.2.1 Set up the assessment activity at audit entity level  <\/td>\n<\/tr>\n<tr>\n<td><b>22<b><\/td>\n<td>5.2.2 Consolidate the selected entity information along with process area  <\/td>\n<\/tr>\n<tr>\n<td><b>24<b><\/td>\n<td>5.2.3 Final outcome determination for organization maturity level  <\/td>\n<\/tr>\n<tr>\n<td><b>25<b><\/td>\n<td>5.2.4 Compare the rating results under the defined matrix in ISO\/IEC 30105-3  <\/td>\n<\/tr>\n<tr>\n<td><b>29<b><\/td>\n<td>5.3 Implement improvement to the defined maturity level <br \/> 5.4 Re-assessment on a regular basis  <\/td>\n<\/tr>\n<tr>\n<td><b>30<b><\/td>\n<td>Bibliography  <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p><b>Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes &#8211; Exemplar for maturity assessment<\/b><\/p>\n<table class=\"shortdes-table\" style=\"width: 100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>Published By<\/td>\n<td>Publication Date<\/td>\n<td>Number of Pages<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/pdfstandards.shop\/product-category\/publishers\/bsi\/\"><b>BSI<\/b><\/a><\/td>\n<td>2019<\/td>\n<td>32<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":422203,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-422195","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/422195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/422203"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=422195"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=422195"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=422195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}