BS ISO 13810:2022
$102.76
Tourism and related services. Visits to industrial, natural, cultural and historical sites. Requirements and recommendations
Published By | Publication Date | Number of Pages |
BSI | 2022 | 22 |
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PDF Catalog
PDF Pages | PDF Title |
---|---|
2 | National foreword |
6 | Foreword |
7 | Introduction |
9 | 1 Scope 2 Normative references 3 Terms and definitions |
10 | 4 General requirements 4.1 General 4.2 Staff 4.2.1 General 4.2.2 Training programme |
11 | 4.2.3 The guide 5 Service requirements 5.1 Information and communication |
12 | 5.2 Booking 5.3 Visits 5.3.1 General |
13 | 5.3.2 Visit introduction 5.3.3 Development of the visit 5.3.4 Closure of the visit |
14 | 6 Facilities and equipment 6.1 General 6.2 Signage and access to the site 6.3 Parking facilities 6.4 Toilets 6.5 Areas visited 6.6 Sales area |
15 | 7 Safety and security 8 Visitor feedback |
16 | Annex A (normative) Factors to be considered in the design of the tourist visit |
19 | Annex B (informative) Design of the service: internal service recommendations |
21 | Bibliography |
Status | Definitive |
---|---|
Pages | 22 |
Publication Date | 2022-11-07 |
ISBN | 978 0 539 14628 8 |
Standard Number | BS ISO 13810:2022 |
Title | Tourism and related services. Visits to industrial, natural, cultural and historical sites. Requirements and recommendations |
Identical National Standard Of | ISO 13810 |
Replaces | BS ISO 13810:2015 |
Descriptors | Tourism, Health and safety requirements, Safety requirements, Accessibility, Public services, Training courses |
Publisher | BSI |
Committee | SVS/2 |
ICS Codes | 03.080.30 - Services for consumers |
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