BS ISO 13810:2022 – TC

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Tracked Changes. Tourism and related services. Visits to industrial, natural, cultural and historical sites. Requirements and recommendations

Published By	Publication Date	Number of Pages
BSI	2022	58

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Categories: 03.200.01 - Leisure and tourism in general, BSI

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PDF Pages

PDF Title

30465378

A-30424248

National foreword

Foreword

Introduction

1 Scope
2 Normative references
3 Terms and definitions

4 General requirements
4.1 General
4.2 Staff
4.2.1 General
4.2.2 Training programme

4.2.3 The guide
5 Service requirements
5.1 Information and communication

5.2 Booking
5.3 Visits
5.3.1 General

5.3.2 Visit introduction
5.3.3 Development of the visit
5.3.4 Closure of the visit

6 Facilities and equipment
6.1 General
6.2 Signage and access to the site
6.3 Parking facilities
6.4 Toilets
6.5 Areas visited
6.6 Sales area

7 Safety and security
8 Visitor feedback

Annex A (normative) Factors to be considered in the design of the tourist visit

Annex B (informative) Design of the service: internal service recommendations

Bibliography

Status	Definitive
Pages	58
Publication Date	2022-11-10
ISBN	978 0 539 24865 4
Standard Number	BS ISO 13810:2022 – TC
Title	Tracked Changes. Tourism and related services. Visits to industrial, natural, cultural and historical sites. Requirements and recommendations
Descriptors	Training courses, Public services, Accessibility, Health and safety requirements, Safety requirements, Tourism
Publisher	BSI
Committee	SVS/2
ICS Codes	03.200.01 - Leisure and tourism in general


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BS ISO 13810:2022 – TC

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