BS ISO 21401:2018+A1:2024

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Tourism and related services. Sustainability management system for accommodation establishments. Requirements

Published By	Publication Date	Number of Pages
BSI	2024	38

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Categories: 03.100.70 - Management systems, BSI

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PDF Catalog

PDF Pages	PDF Title
2	undefined
6	Foreword
7	Introduction
9	1 Scope 2 Normative references 3 Terms and definitions
14	4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties
15	4.3 Determining the scope of the sustainability management system 4.4 Sustainability management system 5 Leadership 5.1 Leadership and commitment 5.2 Policy
16	5.3 Roles, responsibilities and authorities 6 Planning 6.1 Actions to address risks and opportunities 6.1.1 General 6.1.2 Issue identification and evaluation
17	6.2 Sustainability objectives and planning to achieve them 7 Support 7.1 Resources 7.2 Competence
18	7.3 Awareness 7.4 Communication 7.5 Documented information 7.5.1 General
19	7.5.2 Creating and updating 7.5.3 Control of documented information 8 Operation 8.1 Operational planning and control
20	8.2 Dealing with modified activities, products or services 8.3 Supply chain management 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.2 Internal audit
21	9.3 Management review
22	10 Improvement 10.1 Nonconformity and corrective action 10.2 Continual improvement
23	Annex A (normative) Environmental requirements for sustainable accommodation establishments
28	Annex B (normative) Social requirements for sustainable accommodation establishments
31	Annex C (normative) Economic requirements for sustainable accommodation establishments
34	Annex D (informative) Examples of practices for sustainable tourism
37	Bibliography